Dine valg vedrørende beskyttelse af persondata

Som beskrevet i vores Politik om beskyttelse af persondata indsamler vi personlige oplysninger fra dine interaktioner med os og vores website, herunder gennem cookies og lignende teknologier. Vi kan også dele disse personlige oplysninger med tredjeparter, herunder annoncepartnere. Vi gør dette for at vise dig annoncer på andre websites, der er mere relevante for dine interesser og af andre årsager, der er beskrevet i vores Politik om beskyttelse af persondata.

Deling af personlige oplysninger til målrettet annoncering baseret på din interaktion på forskellige websites kan betragtes som "salg", "deling" eller "målrettet annoncering" i henhold til databeskyttelseslove i visse amerikanske stater. Afhængigt af hvor du bor, kan du have ret til at framelde dig disse aktiviteter. Hvis du ønsker at gøre brug af denne ret til framelding, skal du følge instruktionerne nedenfor.

Hvis du besøger vores website, og Global Privacy Control-signalet for mulighed for framelding er aktiveret (dette afhænger af, hvor du befinder dig), håndterer vi dette som en anmodning om framelding af en aktivitet, der kan betragtes som et "salg" eller "deling" af personlige oplysninger eller anden brug, der kan betragtes som målrettet annoncering for den enhed og browser, du har brugt til at besøge vores website.

Terms & Conditions

ARTICLE 1 – DEFINITIONS

In these Terms and Conditions, the following definitions apply:

Cooling-off period: the period during which the consumer can exercise the right of withdrawal.

Consumer: the natural person who is not acting for purposes related to a trade, business, craft, or profession and enters into a distance contract with the entrepreneur.

Ongoing transaction: a distance contract relating to a series of products and/or services, where the obligation to supply and/or purchase is spread over time.

Durable medium: any tool that enables the consumer or entrepreneur to store information addressed personally to them in a way that allows future consultation and unchanged reproduction.

Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period.

Entrepreneur: the natural or legal person who offers products and/or services to consumers remotely.

Distance contract: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for remote sales of products and/or services.

Means of distance communication: means that can be used to conclude an agreement without the consumer and entrepreneur being together in the same place at the same time.

Terms and Conditions: the present Terms and Conditions of the entrepreneur.

ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR

Company Name: ZAHI LTD.

Registered Office:
Lordou Vyronos, 61-63, 6th floor, Flat/Office 602,
6023 Larnaca, Cyprus

Company Register No.: MCIT ΗΕ 486415
VAT ID: CY60320335O
Managing Director: Karin Marietta Prokopiou Bosshard

Customer Support

WhatsApp: +359 89 470 0934
Email: customerservice@zahi.paris

Return Address

Do not send any returned products without creating a support ticket.

Each country may have its own return address depending on the logistics provider and warehouse location.

Please create a return request here:

customerservice@zahi.paris

Return Address (EU Warehouse)

ZAHI LTD.
c/o Courier Today Ltd.
Podporuchik Yordan Todorov 6
1528 Sofia
Bulgaria

ARTICLE 3 – APPLICABILITY

These Terms and Conditions apply to every offer made by ZAHI and to every distance contract concluded between ZAHI and the consumer.

Before the distance contract is concluded, the text of these Terms and Conditions will be made available to the consumer.

If this is not reasonably possible, ZAHI will indicate before the contract is concluded where the Terms and Conditions can be viewed electronically.

Should any provision of these Terms and Conditions become invalid or unenforceable, the remaining provisions shall remain fully effective.

ARTICLE 4 – THE OFFER

All offers are non-binding. ZAHI reserves the right to modify and adjust offers.

The offer contains a complete and accurate description of the offered products and/or services.

Images and product descriptions are intended to provide a realistic representation of the products. Minor differences in colors or details may occur.

All prices are subject to typographical and printing errors.

ARTICLE 5 – THE AGREEMENT

The agreement is concluded when the consumer accepts the offer and fulfills the applicable conditions.

ZAHI reserves the right to refuse orders or apply additional conditions if necessary.

All agreements are subject to product availability.

ARTICLE 6 – RIGHT OF WITHDRAWAL

Consumers have the right to withdraw from the contract within 14 days without giving any reason.

The withdrawal period expires 14 days after the consumer receives the product.

To exercise the right of withdrawal, the consumer must notify ZAHI via email at:

customerservice@zahi.paris

The consumer must return the product within 14 days after notifying the withdrawal request.

Returned items must be:

Unused
In original condition
In original packaging

Returns sent without prior approval or without a support ticket may be refused.

ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL

Return shipping costs are the responsibility of the consumer unless the item arrived damaged or incorrect.

Refunds will be processed within 14 days after the returned goods have been received and inspected.

ZAHI reserves the right to deduct a restocking fee of up to 25% for refused or improperly returned orders.

ARTICLE 8 – EXCLUSION OF THE RIGHT OF WITHDRAWAL

The right of withdrawal may be excluded for:

Personalized products
Hygiene products once opened
Products that cannot be returned due to their nature
Digital downloads or software
Products made according to customer specifications

ARTICLE 9 – PRICES

All prices displayed on the website are subject to change without prior notice.

Import duties, customs fees, and local taxes are the responsibility of the customer where applicable.

ARTICLE 10 – CONFORMITY AND WARRANTY

ZAHI guarantees that products comply with the agreement and the reasonable requirements of reliability and usability.

Defective or incorrectly delivered products must be reported within 14 days after delivery.

The warranty does not apply if:

Products were improperly used
Products were modified or repaired by unauthorized parties
Damage resulted from misuse or negligence

ARTICLE 11 – DELIVERY AND EXECUTION

ZAHI will process orders with the greatest possible care.

Orders are shipped to the delivery address provided by the consumer.

Estimated delivery times are indicative and not guaranteed.

If delivery delays occur, the consumer will be informed as soon as possible.

ARTICLE 12 – DURATION TRANSACTIONS: TERMINATION AND RENEWAL

Consumers may terminate ongoing agreements at any time in accordance with applicable notice periods.

Automatic renewals will only occur where legally permitted.

ARTICLE 13 – PAYMENT

Unless otherwise agreed, payment must be completed immediately upon placing the order.

Consumers are obligated to provide accurate payment information.

ZAHI reserves the right to refuse or cancel orders in cases of suspected fraud or payment issues.

ARTICLE 14 – COMPLAINTS PROCEDURE

Complaints regarding the execution of the agreement must be submitted within 7 days after discovering the issue.

Contact

WhatsApp: +359 89 470 0934
Email: customerservice@zahi.paris

ZAHI aims to respond to all complaints within 14 days.

ARTICLE 15 – APPLICABLE LAW

These Terms and Conditions are governed exclusively by applicable European consumer protection laws and international e-commerce regulations.

ARTICLE 16 – SMS MARKETING

By consenting to SMS marketing from ZAHI during checkout or through subscription forms, you agree to receive recurring text notifications regarding your orders, abandoned cart reminders, promotional offers, and review requests.

Message frequency may vary.

Consent is not a condition of purchase.

To unsubscribe, reply STOP to any SMS message received from us.

Standard message and data rates may apply depending on your mobile carrier.

Customer Support

WhatsApp: +359 89 470 0934
Email: customerservice@zahi.paris

Zahi Paris Collection

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ABOUT US

CATEGORIES

INFORMATION

Terms & Conditions

ARTICLE 1 – DEFINITIONS

ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR

Customer Support

Return Address

Return Address (EU Warehouse)

ARTICLE 3 – APPLICABILITY

ARTICLE 4 – THE OFFER

ARTICLE 5 – THE AGREEMENT

ARTICLE 6 – RIGHT OF WITHDRAWAL

ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL

ARTICLE 8 – EXCLUSION OF THE RIGHT OF WITHDRAWAL

ARTICLE 9 – PRICES

ARTICLE 10 – CONFORMITY AND WARRANTY

ARTICLE 11 – DELIVERY AND EXECUTION

ARTICLE 12 – DURATION TRANSACTIONS: TERMINATION AND RENEWAL

ARTICLE 13 – PAYMENT

ARTICLE 14 – COMPLAINTS PROCEDURE

Contact

ARTICLE 15 – APPLICABLE LAW

ARTICLE 16 – SMS MARKETING

Customer Support

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